By providing your mobile telephone number to Cypress Estate Law and opting in to receive text messages, you agree to the following terms and conditions:
1. Program Description: Cypress Estate Law uses text messaging via third-party legal practice management software to communicate with clients, prospective clients, and case contacts. Messages may include case updates, scheduling reminders, intake requests, billing notifications, and administrative information.
2. Frequency of Messages: Message frequency varies depending on the status of your legal matter and your communication needs.
3. Rates & Fees: Message and data rates may apply. Check with your mobile carrier for your plan details. Cypress Estate Law does not charge fees to receive text messages.
4. How to Opt-Out: You can cancel the SMS service at any time. To stop receiving text messages, reply "STOP" to any text message received from our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. Following this, you will no longer receive SMS messages from us unless you choose to opt back in.
5. How to Get Help: If you are experiencing issues with the messaging program or need assistance, you can reply with the keyword "HELP" for more assistance, or you can get help directly by calling our main office at 510-519-9464 or emailing laura@cypressestatelaw.com
6. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Text Messaging (SMS) Program Terms
Mobile Information and Text Messaging (SMS) Privacy
Cypress Estate Law is committed to protecting your privacy and ensuring the security of your personal data.
1. Information Collection: We collect your mobile phone number only when you voluntarily provide it to us, such as through our website contact forms, intake questionnaires, or direct client agreements.
2. Use of Information: We use your mobile information solely to provide legal updates, case management alerts, scheduling reminders, and administrative notifications related to your legal matters or inquiries.
3. No Sharing/Selling of SMS Data: We do not sell, rent, lease, or share your mobile numbers or SMS text messaging opt-in data with third parties, affiliates, or partners for marketing or promotional purposes. Your opt-in consent and text messaging data are kept strictly confidential and are not shared with any third party for their own commercial use.
4. Security: We utilize secure, industry-standard legal practice management tools to send, receive, and store text messaging data to safeguard attorney-client communications and confidential data.